Artificial Intelligence is no longer futuristic—it’s practical, accessible, and changing how businesses operate in real-time. This conference track introduces attendees to the tools, platforms, and workflows that help streamline operations, reduce costs, and enhance decision-making using AI and automation.

The session begins by breaking down where AI fits into small and medium business ecosystems: from customer service chatbots and automated CRMs to inventory management and personalized marketing. Participants receive live demonstrations of tools like ChatGPT for copywriting, Zapier for task automation, and analytics platforms that identify trends and recommend actions.

A panel of business owners shares real-world stories about how automation helped them scale, reduce human error, and unlock new revenue streams. We also cover how to evaluate new tools: assessing cost vs. ROI, integration challenges, and the importance of data privacy and ethical use.

Participants are encouraged to bring their current workflow or challenges and receive tailored recommendations on which automation stack could work for them. By the end of the session, you’ll walk away with at least three implementable automation ideas—and the confidence to embrace AI, not fear it.